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Terms & Conditions
(General)
Purchasing
This online shop is easy to use and the checkout procedure is straightforward. All we need is your billing information which includes your name, address and email address. In addition we ask you to provide a password so that you can login at any time and track your order. Don't worry if you don't want to purchase online; just give us a call us on +44(0)114 2728626.
Privacy
We take your privacy seriously and only store the minimum amount of customer details in order to be able to process orders successfully. We will NOT disclose any collected information to outside third parties, or sell, trade or rent your personal information to others. We do not store or have access to your card details.
Terms of sale
A contract between you the customer and Parts4Engines Limited for the sale of our products will only exist once an order has been accepted through this online shop or over the telephone. This does not affect your statutory rights. All purchases must be paid for in full before delivery and we will continue to own any goods sold until payment has been received.
Payment
Our payment area is fully secure with payments processed through the Stripe payment gateway, who accept all main Credit and Debit cards and Apple pay. Alternatively we are more than happy to accept UK bank cheques or you can transfer monies directly into our bank account by BACS or IBAN transfer (contact us for details).
UK Pricing: Prices are inclusive of VAT in the UK.
Import duties (Non-UK)
Import duty is a tax collected on imports and some exports by a country's customs authorities. It is usually based on the imported good's value. If you are a customer outside of the UK, an additional charge for customs clearance must be borne by you. We have no control over these charges and can not predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Parts4Engines.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Refusal to pay import duties may result in the parcel being destroyed by the courier or a return shipping cost which may be higher than the original amount paid.
Order returns
If for whatever reason you change your mind on your purchase we are more than happy to offer you a refund, less delivery charges. Please return your purchase in its original unopened condition within 14 days. Unfortunately we cannot cover the cost of return postage for returned items unless of course the items are faulty or the reason for return is our mistake. For further details see Returns.
Undelivered package and associated shipping costs
Shipping costs for packages returned to Parts4Engines Limited may not be refundable if:
- The courier has been unable to contact the receiver to obtain further information or
- Any outstanding import duties remain unpaid or
- Incorrect or incomplete shipping address has been supplied or
- No receiver at the delivery address or
- The receiver is no longer at the specified delivery address
Please note, if the courier is unable to complete delivery the cost of unscheduled return shipping can be considerably higher than the original shipping amount. Claims regarding undelivered parcels must be reported to Parts4engines ltd no later than 30 days from the date of despatch.
Intellectual property
Parts4Engines Limited owns all intellectual property rights regarding content on this website. You are not permitted to use any material on this website unless expressly authorised.
Disclaimer
The Perkins, Caterpillar, Volvo Penta and Yanmar name, together with engine and parts numbers are used solely for reference purposes, not implying that any parts listed are the product of Perkins, Caterpillar, Volvo Penta or Yanmar unless clearly stated. Parts4engines Ltd are not in any way affiliated with these manufacturers.
Aftermarket
The word ‘aftermarket’ when used to describe parts in our listings refers to parts not sourced from the original equipment manufacturer (OEM). We often supply aftermarket parts when OEM parts are no longer available or when there are significant cost savings. We always focus on quality when listing aftermarket parts. If you have any questions regarding aftermarket parts please contact us and we are always happy to help.
Law
Contracts with Parts4Engines Limited are governed by the laws of England and you agree to the exclusive jurisdiction of the courts of England.